Ever since Snapchat launched its redesign users worldwide went in on the social media platform with nothing but hate to the new look. The new layout was meant to simplify things for users, bringing stories, group chats, and subscriptions all into one place, unfortunately, they missed the mark.
… @Snapchat is this a joke? please fix this update… it’s been a week and l feel it’s getting worse.
— Taylor Caniff (@taylorcaniff) February 21, 2018
i would happily delete snapchat after this update if i wasn’t too ugly to use my actual camera
— Shafeeq (@Y2SHAF) February 20, 2018
Snapchat is so dead since the update that I’m about to log into my MySpace to see what’s going on in there.
— Mikey P (@iammikeyp) February 21, 2018
A petition on Change.org, urging Snapchat to remove the update, pulled in 1.2 million signs forcing Snapchat to release an official statement basically telling all users to suck it up because the update will become “easier” to use.
Read the full statement below posted directly to the online petition.
We hear you, and appreciate that you took the time to let us know how you feel. We completely understand the new Snapchat has felt uncomfortable for many.
By putting everything from your friends in one place, our goal was to make it easier to connect with the people you care about most. The new Friends page will adapt to you and get smarter over time, reflecting who you’re most likely to be Snapping with at that moment. This same personalization is also true of the new Discover, which will adapt to you the more that you use it.
Beginning soon on iOS, and with Android in the coming weeks, we are introducing tabs in Friends and Discover, which will make it easier to find the Stories that you want, when you want them. Once you receive the update, you’ll be able to sort things like Stories, Group Chats, and Subscriptions, allowing you to further customize your own experience on the app.
This new foundation is just the beginning, and we will always listen closely to find new ways to make the service better for everyone. We are grateful for your enthusiasm and creativity. We are very excited for what’s ahead.
